Archive for February, 2014

Four Problems Your Office Space Rental Should Solve

Has your business grown to the point that you feel like you need a professional office space? Want an office but not the high overhead associated with traditional offices? Your chosen office space should be an asset not a hindrance in growing your business – below are 4 problems that your space should address.

Furniture and technology

Finding, buying, and installing furniture and phone systems can take a large amount of upfront money and time. You need a fully-furnished, turnkey solution that is ready to use as soon as possible, regardless of whether you are a sole proprietor or multi-employee enterprise.

Access

When you’re a small business owner or an entrepreneur, you’re often working around the clock. Typical business hours don’t necessarily apply to your work schedule and you need an office space that can fit those parameters. Access 24/7 is a must for your company.

Uncertainty

You’re not sure if this quarter you’ll be hiring three new people or not. Next quarter you may be in the midst of meetings with high-level clients or investors and require a well-equipped conference room. A flexible lease should be important to you as a business owner so that you have the resources to deal with future unknowns.

Front-desk staffing

Although your company may be in a start-up or growth phase, a professional façade is important. Having a lobby receptionist available during business hours is critical for greeting incoming clients and unexpected visitors. A welcoming face and friendly greeting can make a great impression of your business.

Executive Suites at Lakewood Ranch can provide all of the above and more – come see what we have to offer and experience our professional and welcoming office environment today! Detailed information on the services Executive Suites at Lakewood Ranch offers can be found at our website: www.executivesuitesatlakewoodranch.com, but feel free to contact us (941.373.1400) and take a tour if you have specific questions about your business needs!

10 Steps To Great Customer Service

Customer Service is your # 1 edge against the competition. We strongly advise that reviewing your customer service principles on a weekly basis and refine, refine and refine, discuss, discuss and talk about it more, so providing superior customer service becomes a habit and a focus of your office.

10 Keys to Superior Customer Service

1.) Invest heavily into customers who complain.
2.) Take notes, create checklists and listen to every detail of every complaint to improve your services
3.) Absolute honesty
4.) Adopt a No excuses, no buck passing, no pleas for sympathy philosophy
5.) Never ignore a customer
6.) Continuously study, watch and improve the service process.
7.) Teamwork- Take care of the customer before anything else is done.
8.) Use customer feedback as the measure of performance.
9.) Look at everything through the eyes of the customer.
10.) Empower all employees to serve and surprise customers.

Our philosophy at Executive Suites at Lakewood Ranch is to give our clients reasons to stay, not reasons to leave. Adopt this philosophy and you and your team will become customer service leaders as well.

Helpful Tips on How to Work in a Virtual Office

Some of the most successful businesses in the world started out by using a virtual office service. A virtual office is a great way to get your business off of the ground without a lot of overhead. The following are a few helpful tips on how to work in a virtual office.

Organize Your Time and Your Desk

One of the best ways to stay productive, whether it is in your home or in an actual office, is by staying organized. Having all of your important documents at your fingertips will help you avoid the wasted time spent hunting for things. Be sure to develop a good filing system so you will be able to find anything you need at a moment’s notice. You also need to adequately plan your day so you can avoid wasting valuable work opportunity. The most successful virtual office users have a concrete schedule that they do not stray from in order to stay on track with their work time. One of the biggest drawbacks to working from home is the overwhelming amount of distractions that can prohibit you from being productive if you are not careful.

Dress for Work

Another great way to stay motivated while working from home is getting up early and getting ready. You should treat your at work environment just like a normal job, so dressing for success should be at the top of your list of priorities. The best way to be successful at a virtual office is by treating it like a real job and by doing so you will be able to stay on track and be productive. Most virtual office users utilize the power of video conferencing so being dressed for success will give you a more professional look to your clients and employees that you are chatting with.

If you are looking for a quality virtual office provider, then look no further than Executive Suites at Lakewood Ranch (941.373.1300). We offer a lot of amenities and all at a very affordable price.
Get to know us better at www.executivesuitsatlakewoodranch.com